FAQs – What happens if Anglia Giving can’t make the donation for any reason?

Occasionally we can’t pay a charity which has been chosen by a donor. This can happen for a variety of reasons: the organisation may not be a Registered Charity, or it may not be clear which charity is intended if the name can refer to more than one, or the charity may have been dissolved and so on. Whatever the reason, the first thing we will do is attempt to contact the donor and seek their clarification on how they would like us to proceed. If, however, the donor has not left any contact details, we will use our discretion and judgement to identify a charity which appears to have aims and objectives as close as possible to what we think the donor would have wanted.

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