‘Charity Vouchers’ is the original gift voucher scheme aimed at raising money for charities. The idea was first proposed by us in ‘The Times‘ back on November 28th, 1989! Our company, Anglia Giving, is a not-for-profit business (Limited by Guarantee). We have been a member of the National Council for Voluntary Organisations (NCVO) ever since the company was set up in 2002. Anglia Giving can make payments to all UK Registered Charities.
We work hard to make redeeming vouchers as quick and easy (and therefore as cost-effective) as possible for charities. We don’t want charities wasting money unnecessarily on staff time, phone calls, stamps, or writing letters, thereby reducing the real value of the donation. Unlike some similar schemes, we do not charge charities any fees to benefit from our service. There is no need to sign-up in advance or to become a formal member of the scheme. Charities are sent 100% of the face-value of the vouchers given to them. Please note that the Gift Aid scheme cannot be applied to any donations made using Charity Vouchers.
How to collect donations
If your charity has received a voucher, the fastest and easiest thing to do is to click the link below and fill in the minimal information required. It takes about a minute. If bank details have been provided for us we will usually make the payment this way and then send an email to the charity to confirm that the donation has been paid. We can also send a cheque (with a letter confirming details of the donation) if that is the organisation’s preferred option. Alternatively, if preferred, charities can simply call us on 0300 365 1530 or 01328 730530, and give us the details by phone.
When a voucher is redeemed online or by phone, there is no need to post the voucher back to us. It can either be destroyed once the payment has been received, or retained for record-keeping purposes.
Finally, some organisations might prefer to simply post the voucher back to us using our Freepost address and we’ll do the rest when we get it. Every charity is different so it is whatever is easiest for each individual organisation!
Has Your Charity Been Sent a Voucher?
We usually process redeemed vouchers within one or two working days, although usually a little longer after Christmas. Redeeming vouchers received directly from donors as quickly as possible strengthens the confidence of donors in our service as well as maximising their enjoyment of using it.
Most individual donors redeem their vouchers directly with us rather than via charities. This is is usually done online but can also be through the post using our Freepost service.
If we have bank details for a charity we will usually pay this way, and send the charity an email to confirm when the payment has been made. If we don’t have these details we will usually make donations using a charity’s website donation facility. If it is not possible to pay online or by BACS we will make payments by cheque.
Most charities respond to our online donations with an automatic message of thanks, either on the website or in a confirmation email. If so, we can then pass this back to the donor, together with the payment date and any unique reference number for the donation that we have been given. We do not pass the donor’s name and contact details to charities unless the donor specifically asks us to do so.
Charity Vouchers are an increasingly popular gift and a great way for recipients to support their favourite charities. We’re here to support charities and to make the Charity Voucher service even more successful, to raise ever increasing amounts for charities at a time of real shortage. We think we do an excellent job, and we’re proud of what we do (on a limited budget). However, if you’ve got any problems at all with using the service or any queries about Charity Vouchers, please don’t hesitate to get in touch.
The Charity Vouchers team