GDPR and other changes

On 25th May 2018 there will be new Data Protection laws. In line with the new regulations and to keep the information you share with us as safe as possible, we’ve updated our privacy policy in line with the requirements set out by the General Data Protection Regulation (GDPR).

As part of these changes some customers who stored login details with us, but who have not used the Charity Vouchers service for a year or two, may find they need to register again with us. It only takes a minute and it will help to make sure that we’re not holding on to customer information when it is no longer necessary to do so.

One other change which has resulted indirectly from the new GDPR is that we have reduced the time that vouchers are valid for. All vouchers are now valid for a minimum of one year from date of issue. The vast majority of vouchers are redeemed long before one year and therefore we don’t see this change as having a great impact on the service.

If you have any questions about any of the new changes, or about any other aspects of the Charity Vouchers service, please contact us on our Freephone number 0800 652 3185 or email us at