How it works

Step 1

Choose the occasion you want, such as Christmas, and then choose a particular design for your card/voucher from our selections.

Step 2

Choose which of the three voucher formats you would like: the normal card and voucher which we send by post, an e-voucher which we send out by email and you forward it on by e-mail, or a print-it-yourself voucher which we email to you. More information about each format is provided below.

Step 3

Choose the value of the voucher you want: from £15 upwards: £15, £20, £25, £30, £35, £40, £45, £50 and so on.

Step 4

The cost is the face-value of the voucher/s plus a small fee towards our costs: For e-vouchers and printable vouchers the fee is £1.00 per voucher for processing. For posted vouchers/cards the fee is £1.50 per voucher, plus a one-off fee of £1.00 per order for postage/packing.

Step 5

Our standard vouchers are valid for a minimum of two years from the date of issue, and the expiry date is clearly shown on every voucher issued.

Postcards/Vouchers

Our standard vouchers are sent out in an attractive greetings card. We post your voucher and card to you by First Class mail, usually on the same day it is ordered.

Next, you give the voucher to whoever it’s for. Give it to them by hand, or pop it in the post.

If it’s urgent, or if you’re outside the UK, you may prefer us to add your personal message to the card for you, and post it directly to the recipient on your behalf. There is no additional fee for this service. (To do this, at ‘Checkout’, tick the box that says ‘Ship to a different address?’. Then fill in the recipient’s details and write your personal message in the ‘Order Notes’ box. We’ll do the rest).

Please note that we are not able to post vouchers to addresses outside the UK.

The fees for posted vouchers/cards are £1.50 for each voucher, plus a one-off fee of £1.00 per order for postage and packing.

Printable vouchers

This is the same service as the posted cards and vouchers but, instead of posting, we instantly e-mail you a voucher (in an A4 foldable format) to print out yourself. You then fold it with two simple folds, into a ‘card’. Cheaper than our posted vouchers, very quick and easy, and perfect for last-minute gifts!

The voucher is sent in an Adobe ‘.pdf’ format – so most computers will be able to open it very easily. To see an example voucher, or just to check that your computer can open ‘pdf’ files, please click here.

The charge for printable vouchers is simply the face-value of the voucher plus a £1.00 processing/handling fee for each voucher.

E-vouchers

This is the same service but all done by e-mail. Instead of printing out the voucher, you simply forward the email to the recipient. E-vouchers are great for last-minute presents, or for sending from abroad, and they’re cheaper than our posted vouchers. E-vouchers are also great ‘green’ gifts. To order, simply select the value of the voucher you want and we will instantly issue your e-voucher to you.

You will receive an email showing the voucher number, and a quick and simple explanation of how to use the voucher. You just add your own subject line to the email, and your own message, and then forward it to the recipient. When they get it, the text explains everything they need to know. They click a link which goes straight to the online-redeeming page of our website, with their unique voucher number and the value automatically filled in. All they need to do is choose a charity they want to give to!

The charge for e-vouchers is the face-value of the voucher plus a £1.00 processing/handling fee for each voucher.